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Pharmacy First Payments

Tuesday, April 24, 2018


As it approaches the end of the month, we would like to remind teams to familiarise themselves with the claims process for the UTI and Impetigo services which you provide. We have received some feedback that some contractors are showing activity but not submitting any information to the Board – which can result in a loss of remuneration! We understand that the SLA for the services may have been signed off centrally if your pharmacy is part of a larger group, but the information submissions will in most cases not be done for you.

There are also a few reports of contractors submitting less frequently than the SLA requires, which can delay payment and affect the evaluation of Pharmacy First. It may be worth reviewing your end of month SOPs if you have not already done so to ensure timely payment for all the hard work you put into caring for your patients.